Ситуативные диалоги

Давайте во вторник попробуем разыграть диалоги. Вот вам наборы фраз к различным ситуациям: в аптеке, при посещении доктора, в такси.

At the pharmacy

– Hi, how may I help you?
– Hi there, I’d like to pick up a prescription.
–  Alright, give me the doctor’s note.
–  Here it is.
– Alright, one moment please.
– Also, there’s something else I wanted.
– Alright, what do you need?
– Do you have any anti-itch medication?
– What kind of itch is it?
– It’s itches due to bug bites.
– Oh, okay. There’s some down the third aisle.
– Alright. What does it look like?
– Well, there are many brands. Some can be used for more than just bug bites.
– Cool, thank you!
– I’ll have your prescription drugs ready shortly.
– Thanks! Hm, my daughter hurt her wrist the other day. Maybe I should get a brace for it.
– There are some bandages and braces over there, if you’d like to take a look.
– Okay, I think I will. The pharmacy sure has a lot of helpful things.
– Yes, it does. Do you own an emergency first aid kit?
– No, I don’t. Should I get one?
– Yes, you should. They’re extremely helpful. In fact, let me get one for you from the back.
– Perfect, thanks! I wonder if I need anything else…
– Well, if you need anything, you can always come in and ask.
– Alright, thanks. Is my prescription ready?
– Yeah, here it is. You’re all set!
– Alright, thank you!
– Have a nice day!

(Взято с http://www.multimedia-english.com/videos/lesson/-pharmacy-model-conversation-eslconversation-4487)

At the doctor’s office

Patient: Good afternoon.

Doctor: Good afternoon. Have a seat. So, what have you come in for today?
Patient: Thank you. I’m feeling ill, I’ve got quite a bad cough, but I don’t seem to have a fever.

Doctor: I see. How long have you had these symptoms?
Patient: Oh, I’ve had the cough for two weeks, but feeling ill just these past few days.

Doctor: Are you having any other problems?
Patient: Well, I’ve got a headache. I’ve also had a little bit of diarrhea.

Doctor: Do you produce any phlegm when coughing?
Patient: Sometimes, but it’s usually pretty dry.

Doctor: Do you smoke?
Patient: Yes, a few cigarettes a day. Certainly no more than a half a pack a day.

Doctor: How about allergies? Do you have any allergies?
Patient: Not that I’m aware of.

Doctor: Does your head feel stuffy?
Patient: Yes, for the past few days.

Doctor: OK. Now let’s have a look. Could you please open your mouth and say ‘ah’?


In a cab


  • Hi / Hello
  • Good morning
  • Good afternoon
  • Good evening
  • How are you today?
  • Hi. I can take 4 passengers.


  • Where can I take you?
  • Where are you going?
  • What’s your destination?
  • I don’t know that place. Do you have a map?
  • Can you show me on this map?
  • Are you in a hurry?
  • It is very close.
  • It is pretty far away.
  • It will take about 15 minutes.
  • It takes about one hour to get there.
  • It is faster to take the expressway but you have to pay the toll.

Understanding the passenger

  • Speak slowly, please.
  • Sorry, I don’t understand.
  • Yes, I understand. I’ll take you there.
  • Please ask someone to write it in Thai / Chinese / etc.
  • No problem.

Special instructions / requests

  • I’ll put your luggage in the boot / trunk.
  • Put on your seat belt, please.
  • Is it okay if I open a window?
  • Is the air-conditioning okay?
  • Please don’t eat in the car.
  • No smoking, please.
  • Do you want me to wait?
  • I have to get some gas.

Traffic conditions

  • It’s rush hour.
  • There’s a traffic jam.
  • The traffic is bad over there. You’ll get there faster if you walk from here.
  • I think there’s been an accident.
  • I’ll try a different way.

Fare and fees

  • The total price is $10.
  • Thank you for the tip.
  • Do you have smaller notes/bills?
  • I don’t have any change.
  • The customer pays for the expressway, OK?
  • You in a hurry? Take the expressway?
  • There is a tollway fee. You pay the fee, ok?


  • Watch out for motorcycles before getting out!
  • Don’t forget your things.
  • Thank you for your business.
  • Hope to see you again.
  • It’s been nice chatting with you.
  • Enjoy your stay in Thailand / China / etc.
  • You’re welcome.

No service

  • Sorry, that is out of my boundaries.
  • I can’t go there. I would have to come back without a fare.
  • Sorry, I don’t go to the airport.
  • I’m all done for the day / night.
  • I have to return the car on time.
  • My car needs servicing.
  • I’m sorry. Have a nice day.
  • I can call another driver / company for you.

Small talk

  • Have you been here before?
  • Are you from around here?
  • How do you like Bangkok / Beijing / etc?
  • Are you here on business?
  • Are you staying long?
  • Good weather, huh? Not too hot, not too cold.
  • I hope the weather gets better for you.

Things a passenger could say

  • Can I get a ride?
  • How many people can you fit?
  • How long will it take?
  • Please wait for me.
  • You can keep the meter running.
  • Do you have a flat fee to the airport?
  • I’m in a bit of a rush.
  • Can we get there by 10 o’clock / noon / 4pm / etc?
  • Could you slow down, please?
  • Is this the quickest way?
  • Do you take credit cards?
  • Do you have change?
  • Keep the change.
  • Thanks for the ride / lift.


  • passenger: person travelling in car, bus, train (not the driver)
  • destination: place where you want to go
  • map: diagram or picture showing streets and roads
  • in a hurry: rushed; need to go fast
  • expressway / motorway: fast road
  • tollway: fast road with fee
  • toll: charge; fee
  • boot / trunk: box at back of car for luggage, cases etc
  • seat belt: strap to hold somebody in their seat in a car or airplane
  • accident: crash; a car hitting another car or a person
  • fee: price; charge
  • note/bill: paper money
  • boundaries: limits
  • fare: price for taxi; passenger
  • flat fee: fixed price
  • in a rush: in a hurrry; late; want to go fast

Sample conversation

Read this conversation between a taxi driver and passenger. Then do the test to check your understanding.

Taxi driver Hi. Where are you going?
Passenger To the train station, please.
Taxi driver Shall I put your bag in the trunk?
Passenger No thanks. I’ll keep it with me. How long will it take to the station?
Taxi driver About 30 minutes. Are you in a hurry?
Passenger Yes, I’m a bit late.
Taxi driver We can take the expressway. There’s an extra charge, okay?
Passenger That’s okay, thanks.
Taxi driver Fasten your seatbelt, please.
Passenger Okay.
Taxi driver Here’s the expressway. Can I have $3 for the fee?
Passenger Here you are.
Taxi driver Are you catching a train at the station?
Passenger Yes, I’m going to the beach to meet some friends.
Taxi driver Okay. Here is the station.
Passenger Thank you. How much is it?
Taxi driver $55.
Passenger Here’s $60. Keep the change.
Taxi driver Thanks. Don’t forget your things.
Passenger Okay. Bye. Have a good day!


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